Delivery and Returns

Delivery Charges

Delivery charges apply for all orders. We have made it really simple to understand.

  • £3.99 – Standard delivery (2-3 day delivery)
  • £5.99 – 1 Day Delivery
  • Free Delivery – Spend over £25 to get free (2-3 day delivery)
  • £9.99 – Outside of United Kingdom

Please note: some products may take longer to dispatch than stated above, this is noted on the individual product page. All above delivery charges include VAT.

Our Promise

We understand that our customers are keen to get their Husqvarna products as quickly as possible and we aim to dispatch all of our orders within 24 hours of ordering.

For UK deliveries we deliver via Royal Mail.

In times of high demand or high quantities, goods may be delivered in more than one parcel. You will not be charged extra for this.

Delivery terms are valid for UK mainland orders only, if you require an international service please contact our team on 01386 249 349 or email info@autobotics.co.uk. Orders for delivery outside of the EU/EEA may be subject to taxes and duty on arrival at the destination country. The prices quoted on our site do not include these additional taxes charged which customers may have to pay to the local authorities prior to the goods being delivered. Autobotics Battery Tools has no control over import duty or tax changes nor are we liable to pay any of these charges. Please check if these apply to you before ordering.

If you need to make an amendment to your order or the delivery method, or require any other information about your order please contact us by emailing info@autobotics.co.uk.

Returns

We want every customer to be happy with the products bought from us. If for any reason you are unhappy with them, please contact us by email at info@autobotics.co.uk. before returning your goods and within fourteen days of receiving your purchases. Providing they are returned in their original condition and packaging (have not been used and are not opened), we will provide a refund excluding the delivery charge and minus a handling fee. A return delivery charge will apply and we strongly recommend using Royal Mail Recorded Delivery whenever returning goods in the UK and similar signed for services for international returns. Refunds will be processed once the goods have been received by us; until they are received by Autobotics Battery Tools they remain your property.

Damaged/Faulty Goods

In the unlikely event that you receive damaged / faulty goods we will replace them or refund in full (including the original postage charge). Again, please contact us prior to returning any items.

Please always arrange a proof of posting (available free of cost at post office counters) when returning goods – we recommend using recorded delivery to ensure safe return of the items.

All returns must be made within 30 days. Your statutory rights are unaffected.