We made an enquiry and got a call straight back! You were able to come and visit us and explain our options, which was excellent. Once we had made our decision the installation time and delivery of the mower was really quick. One week post installation and the garden/grass is already looking better. Not only does it look better, it looks better all of the time as it is mowing constantly! Amazing improvement! Not only that, we can watch the hard work being done and not do the hard work!!!! A great result.